Hi! Thanks for connecting with us. We will do all we can to assist you and provide excellent support, encouragement, and help.
What Do You Need Help With?
Products, Downloads & Membership
Help with orders, PDF downloads, orders from Send Owl, and courses on Teachable.
Weight Loss & Food
Weight loss and Weight Watchers questions, recipes, diet, meal plans, and food questions.
Faith & Prayer Requests
Answers to Scripture questions & request prayer.
Support
Reach out to us directly if you need further help.
Contact & Connect
If you have questions or need support with your order, we are here to help. We know technology issues can be frustrating. We are here to ensure you get your order and enjoy using it. Rest assured that your credit card information and email are secure.
Contact Us
Contact us at sara@theholymess.com. We respond to emails within 48 hours, Monday through Friday.
Email & Website Help
Connect with Sara & The Holy Mess Team
Community
Ways to Connect with Our Community
The Holy Mess has developed an amazingly supportive community of people to encourage you and offer support.
How You Can Help – Volunteer Opportunities
We need you! Make an important contribution for The Holy Mess community.
Products & Orders
Products: Answers to Frequently Asked Questions about The Holy Mess Orders
Help for orders, PDFs, printables, downloads, Send Owl, and more.
Go to The Holy Mess shop. Click the “Buy now” button. Proceed with checkout. If you have trouble ordering, email us at sara@theholymess.com.
We are sorry to hear you are having trouble accessing your order download. The emails come from a company called Send Owl and occasionally get stuck in your spam folder.
You can use this link to recover your order as many times as you’d like.
Please note that if you have ordered items from The Holy Mess previously, you will receive those, too.
Your order should arrive in your inbox in about one hour. If you don’t receive it, use this link to access your order.
All products from The Holy Mess are digital. Nothing will be mailed to you.
Unfortunately, we do not offer printing services at this time. If you don’t have a printer, we recommend the following:
Download the product and use it from your smartphone, tablet, or computer. Then, write your journal or in a notebook.
– Print at your local library.
– Print from an office supply store such as Office Max or Office Depot. These are just a few dollars, can be spiral bound, and you have the option to pick it up at the store or have it delivered to your home.
Yes, you can create a payment plan through Klarna. 
Klarna manages payment plans for any purchase over $10 and gives you the option to:
– Split your purchase into four payments (interest-free), paid every two weeks.
– Shop now, pay later by getting the product today, and pay in 30 days.
– Pay instantly and receive reward credits through Klarna.
– Create your payment plan.
Payments with Klarna can be made with a credit card, debit card, Apple Pay, or bank transfer. No credit card is required, and payments do not affect your credit score.
Check out this video to learn how to turn a product into a workbook that you can pick up or receive as a shipment.
Think of a digital file like a paper report stored in a filing cabinet. When you download your order, save it to your computer, like sticking a paper file in a filing cabinet.
The best way to keep track of your download is to put it into a folder. The folder has a name on your computer (filing cabinet).
Create or note the name on the folder your download goes into when you save it. To find your file again, go to the folder with that name on it.
There is no one right way to create a file system for your computer. Use file names that make sense to you.
Because each computer is different, we can’t tell you exactly how to find a file on your computer.
If you are using a smartphone or tablet, save the files to an app such as Pocket or Evernote. The file will be found inside the app.
You may download the product as many times as you need. Once you have downloaded your order, you can use it repeatedly from your device.
Absolutely! Email us at sara@theholymess.com, and we will get back to you soon.
Because of our products’ digital nature, we rarely issue refunds. Please contact us before purchasing if you have questions about a product and whether it fits you.
Yes. We offer payment with Paypal and Klarna, which allow a direct withdrawal from your bank account.
Please contact us at sara@theholymess.com with your request.
We offer 100+ free items and graciously distribute no-pay content on our websites, videos, and social media. However, we also have many expenses, including staff salaries, site hosting, and paid tools needed to operate programs. Income from products and group experiences make this possible. Thank you for being supportive.
Courses
Answers to Frequently Asked Questions about Holy Mess Courses
Events, Challenges, & Membership
Events and Challenges – Frequently Asked Questions
Weight Loss & Weight Watchers Help
Weight Loss
Weight Loss – Common Questions we get asked
Weight Watchers
Weight Watchers: Answers to Frequently Asked Questions
Recipes and Cooking
Recipe & Meal Plans: Answers to Frequently Asked Questions
